Welcome to Vamvo. We are committed to delivering our high-quality projectors to customers worldwide with speed and care. Please review our shipping guidelines below to understand how your order is processed and delivered.
Shipping Policy
- Fast Processing: Most orders are processed within 1 business day (24 hours).
- Operating Hours: Our warehouse team works Monday through Friday. Orders placed on weekends or public holidays will be processed the following business day.
- Batch Shipping: If your order contains multiple accessories or items, they may be shipped in separate packages to ensure the safety of the electronics.
Shipping Rates & Delivery Estimates (United States)
We primarily use USPS for standard shipping, though the specific carrier may vary based on the size and weight of your projector.
| Destination | Order Value | Shipping Cost | Shipping Time |
| United States | Over $199 | FREE | 2–7 Business Days |
| United States | Under $199 | $10.00 | 2–7 Business Days |
Note: While most packages arrive within 2～7 business days, delivery may occasionally take longer due to weather, seasonal peaks, or carrier delays.
Total delivery time = Processing time + Shipping time
International Shipping
Vamvo proudly ships to customers globally.
- Availability: We ship to most countries worldwide. If you are unable to checkout due to your location, please contact us at info@ivamvo.com.
- Customs & Taxes: For international orders, your local government authorities may charge import duties, tariffs, or taxes. These charges are the responsibility of the customer. We recommend contacting your local customs office for detailed information on these potential fees.
Tracking Your Order
- Confirmation: Once your order is handed over to the carrier, you will receive an automated email with a tracking number.
- Activation: Please allow 24–48 hours for the tracking information to update on the carrier's website.
- Assistance: If you experience any issues tracking your package, contact our support team, and we will investigate the status within 48 hours.
Order Cancellation
- Post-Shipment: Once a projector has been shipped, the order cannot be canceled. You will need to follow our Returns Policy after the item arrives.
- Vamvo Rights: We reserve the right to cancel any order for any reason (e.g., stock availability or security flags), in which case a full refund will be issued promptly.
Contact Us
If your delivery is delayed beyond the estimated timeframe or if you have specific shipping concerns, our team is here to help:
- Phone: 852-27108200
- Email: info@ivamvo.com
- Business Hours: Monday – Friday